SIT40116 – Diploma Stage – 1 in Travel and Tourism (6 months)
Semester 1
| UNIT CODE | UNIT TITLE |
| SITTIND001 | Source and use information on the tourism and travel industry |
| SITXCCS007 | Enhance customer service experiences |
| SITXCOM002 | Show social and cultural sensitivity |
| SITXCOM005 | Use hygienic practices for food safety |
| SITXFIN002 | Interpret financial information |
| SITXHRM001 | Coach others in job skills |
| SITXWHS003 | Implement and monitor work health and safety practices |
| SITTTSL002 | Access and interpret product information |
| SITTTSL003 | Provide advice on international destinations |
| SITTTSL004 | Provide advice on Australian destinations |
| SITTTSL006 | Prepare quotations |
| SITTTSL008 | Book supplier products and services |
| SITTTSL009 | Process travel-related documentation |
| SITTTSL010 | Use a computerised reservations or operation system |
| SITTTSL012 | Construct normal international airfares |
| SITTTSL013 | Construct promotional international Airfares |
| SITTTSL005 | Sell tourism products and services |
| SITTTSL016 | Provide specialist advice on cruises |
| BSBCMM401 | Make a presentation |
SIT50116 – Diploma Stage – 2 in Travel and Tourism (6 months)
Semester 2
| UNIT CODE | UNIT TITLE |
| SITXFIN003 | Manage finances within a budget |
| SITXHRM003 | Lead and manage people |
| SITXMGT001 | Monitor work operations |
| BSBDIV501 | Manage diversity in the workplace |
| SITXCCS008 | Develop and manage quality customer service practices |
| SITXFIN004 | Prepare and monitor budgets |
| SITXMGT002 | Establish and conduct business relationships |
| SITTGDE004 | Lead tour groups |
| SITTGDE005 | Prepare and present tour commentaries or activities |
| BSBSUS401 | Implement and monitor environmentally sustainable work practices |
| SITXMPR004 | Coordinate marketing activities |
SIT60116 – Advanced Diploma of Travel and Tourism Management (6 months)
Semester 3
| UNIT CODE | UNIT TITLE |
| UNIT CODE | UNIT TITLE |
| SITXMPR007 | Develop and implement marketing strategies |
| BSBMGT617 | Develop and implement a business plan |
| BSBRSK501 | Manage risk |
| BSBWRT401 | Write complex documents |
| SITTPPD008 | Develop tourism products |
| SITXGLC001 | Research and comply with regulatory requirements |
| SITXWHS004 | Establish and maintain a work health and safety system |
