SIT30616 CERTIFICATION III IN HOSPITALITY
SEMESTER 1 (6 MONTHS)
| Unit Code | Unit Title |
| SITXWHS001 | Participate in safe work practices |
| BSBWOR203 | Work effectively with others |
| SITXCCS001 | Provide customer information and assistance |
| SITXFSA001 | Use hygienic practices for food safety |
| SITHACS001 | Clean premises and equipment |
| SITHIND001 | Use hygienic practices for hospitality service |
| SITXINV001 | Receive and store stock |
| SITXCOM002 | Show social and cultural sensitivity |
| SITXCCS002 | Provide visitor information |
| SITHIND002 | Source and use information on the hospitality industry |
| SITHIND004 | Work effectively in hospitality service |
| SITXFIN003 | Manage finances within a budget |
| SITXHRM001 | Coach others in job skills |
| SITXCCS004 | Provide lost and found services |
| SITXCCS006 | Provide service to customers |
SIT50416 DIPLOMA OF HOSPITALITY MANAGEMENT
SEMESTER 2 (6 MONTHS)
| Unit Code | Unit Title |
| SITXHRM003 | Lead and manage people |
| SITXGLC001 | Research and comply with regulatory requirements |
| SITHIND004 | Work effectively in hospitality service |
| SITXCOM005 | Manage conflict |
| SITXFSA001 | Use hygienic practices for food and safety |
| SITHFAB002 | Provide responsible service of alcohol |
| SITHFAB003 | Operate a bar |
| SITHFAB005 | Prepare and serve espresso coffee |
| SITHFAB014 | Provide table service of food and beverage |
| SITHFAB016 | Provide advice on food |
| SITTIND001 | Source and use information on the tourism and travel industry |
| SITEEVT001 | Source and use information on the events industry |
SIT50416 DIPLOMA OF HOSPITALITY MANAGEMENT
SEMESTER 3 (6 MONTHS)
| Unit Code | Unit Title |
| BSBDIV501 | Manage diversity in the workplace |
| BSBMGT517 | Manage operational plan |
| SITXCCS008 | Develop and manage quality customer service practices |
| SITXMGT001 | Monitor work operations |
| SITXFIN003 | Manage finances within a budget |
| SITXFIN004 | Prepare and monitor budgets |
| SITXHRM002 | Roster staff |
| SITXMGT002 | Establish and conduct business relationships |
| SITTTSL007 | Process reservations |
| SITHACS005 | Provide porter services |
| SITHACS007 | Conduct night audit |
| SITHACS008 | Provide accommodation reception services |
| SITHACS002 | Provide housekeeping services to guests |
| SITHACS003 | Prepare rooms for guests |
SIT60316 ADVANCED DIPLOMA OF HOSPITALITY MANAGEMENT
SEMESTER 4 (6 MONTHS)
| Unit Code | Unit Title |
| BSBFIM601 | Manage finances |
| SITXFIN005 | Manage physical assets |
| BSBMGT617 | Develop and implement a business plan |
| SITXHRM004 | Recruit, select and induct staff |
| SITXHRM006 | Monitor staff performance |
| SITXWHS004 | Establish and maintain a work health and safety system |
| SITXMPR007 | Develop and implement marketing strategies |
